Contact Us

Have questions about research, need technical support, or want to partner with us? We're here to help you succeed in your research journey.

Choose Your Preferred Contact Method

Multiple ways to reach us based on your needs and urgency

Email Support
Get detailed responses to your questions

support@iloveresearch.com

Within 24 hours

Detailed inquiries, technical issues, partnership requests

Send Email
WhatsApp Support
Quick questions and immediate assistance

+254 700 123 456

Within 2 hours (9 AM - 6 PM)

Quick questions, urgent issues, general guidance

Chat on WhatsApp
Phone Support
Direct conversation for complex issues

+254 700 123 456

Mon-Fri, 9 AM - 5 PM

Complex issues, detailed discussions, urgent matters

Call Us

Quick Contact Forms

Use these specialized forms for faster, more targeted assistance

General Feedback
Share your thoughts about our platform and services
Technical Issues
Report bugs or technical problems with our website
Partnership Inquiries
Explore collaboration opportunities with your institution
Media & Press
Media inquiries and press-related questions

Feedback Corner

Scan the QR code or click the button to access our quick feedback form. Your input helps us improve our services and better serve the research community.

Give Feedback

Scan for Quick Feedback

Support Hours
When you can reach us for immediate assistance
Monday - Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Note: Email responses are provided 24/7, but immediate support is available during the hours above.

Our Location
Where to find us in Nairobi

Main Office

iLoveResearch Initiative
University Way, Nairobi
P.O. Box 12345-00100
Nairobi, Kenya

Visiting Hours

Monday - Friday: 9:00 AM - 5:00 PM
By appointment only

Schedule a Visit

Frequently Asked Questions

Quick answers to common questions

How do I access the research templates?

All templates are available through Google Drive links on our Templates & Tools page. Simply click 'Access Template' and make a copy to your own Google Drive to edit.

Is the guidebook available in multiple formats?

Currently, the guidebook is available as a downloadable PDF. We're working on interactive online versions and mobile app formats.

How can I become a mentor?

Visit our Get Involved page and fill out the mentor application form. We'll review your application and contact you within a week.

Do you offer research funding opportunities?

While we don't directly provide funding, we regularly share funding opportunities and have partnerships with organizations that offer research grants to undergraduate students.

Can I contribute content to the platform?

Absolutely! We welcome student stories, research tips, templates, and other contributions. Contact us to discuss how you can contribute.

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